Our Facilities & Accommodation

Our two-story supported accommodation offers a comfortable, secure living space for young people, complete with a well-maintained bedroom, communal lounge, kitchen, and bathroom facilities. There is also a small garden area at the top rear of the house. Our location in Harborne provides easy access to public transport, education facilities, community facilities, healthcare, and other relevant local services. We conduct an annual location assessment to ensure the premises are suitable and appropriate, considering the views of relevant stakeholders. To maintain health and safety standards, we regularly review our premises. We only use CCTV in communal areas and always respect young people’s privacy. we discuss CCTV arrangements with the accommodating authority and obtain consent from them and the young person.

Each young person has access to a lockable, well-furnished, comfortable bedroom with telephone and internet connectivity. We provide standard bedding, towels, personal hygiene products, and kitchen equipment.

We provide a written agreement to young people in an accessible format, outlining their rights and the terms and conditions of the supported accommodation. This agreement also includes information on how they can raise any concerns. We ensure that all aspects of our supported accommodation provision are adequately covered by insurance and meet health, safety and fire regulations.